TERMS: All dealer orders are shipped C.O.D.
and we reserve the right to specify collection by certified
check or money order. Established dealers may pay by company
check, personal checks are not accepted. Retail customers
must pay by the following credit/ debt cards MasterCard, Visa,
or Discover.
SHIPPING: Most orders
are shipped within 24 hours by UPS ground service. Second
Day Blue Label, Three Day Orange Label and Next Day Air Red
Label are available at an additional cost. Shipments out of
the United States cannot be C.O.D other payment options will
be decided by Cape Fear Motorcycle Supply Corp.
PRICES: All prices
are F.O.B. Wilmington, N.C. and are subject to change without
notice, although we will make every effort to inform our dealers
prior to shipment.
RETURNS: All returns
must be made within 7 days of receipt of product. Returns
must be approved by Cape Fear Motorcycle Supply Corp. If approved,
the customer will be given an RA (return authorization) number
that must be printed on the outside of the box in permanent
marker with a note in box stating reason for return. Parts
being returned must be in new unused condition. All returns
are subject to a 20% restock fee.
SHIPPING DAMAGE: Cape
Fear Motorcycle Supply Corp inspects all products before shipping
and packages them very carefully to avoid damage. The customer
must inspect the product within 24hrs of receiving it, if
any damage is noticed the customer must notify the shipping
carrier at once to make a claim. The box and packaging material
must be saved for carrier to inspect. Cape Fear Motorcycle
Supply Corp is not responsible for any shipping damage.
WARRANTY: All products
except electrical parts have a warranty for a period of 30
days from receipt against hidden defects for repair or replacement
of part. The warranty does not cover damage caused by improper
installation, misuse or abuse.
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